Health & Wellbeing Family Live Chat

Health & Wellbeing Family Live Chat



and I'm excited to welcome you to this falcon live chat on student well-being in a moment i will let my colleagues from the health and counseling center introduce themselves but i just want to go over a couple of housekeeping pieces before we get started this evening um first just noting that your camera might be turned on and you can feel free to click stop video on your screen if you would like to turn off your camera second we have muted everyone's audio so if you find that you your audio is turned on if you could please switch it off so we don't pick up any background noise while we're doing the presentation that might be distracting for folks and then third feel free to type in questions as they come up into the chat box so you'll be able to send messages to the entire group of us tuning in and you can also send private messages as well we'll have some time to answer your questions at the end of today's presentation we've set aside some time so we'll probably be sharing some information with you about our areas for 20 to 30 minutes and then we'll get to answering some of those questions that come in so on today's live chat our folks from our centers for health counseling and wellness as I said I'm Angela Giordano working in the office of wellness health promotion and I'm Margaret Fitzgerald the associate director of the health center in a nurse practitioner and I'm Peter Parker I'm the director of the Counseling Center so as we get started this evening just talking about our three offices we wanted to share our mission with you all which is on the screen that you see here so just just kind of overall our three offices work together collaboratively to meet our students needs for a physical mental and behavioral health we do this with youths of best practices in each of our respective areas and communication and collaborate collaborate raishin that integrates our services across these areas for all of our students so through the chat today you're going to find out more about each three each of the three centers and what we do at Bentley and how we work together so again welcome parents this is Margaret Fitzgerald and I'm just gonna give you some information about the health center in the health requirements and insurance today and the health center is located in Rhodes Hall which is on the ground and on the ground floor and it's across from the Student Center it's very easily visible and accessible to the students and our phone numbers they're at seven eight one eight nine one two two two two the Health Center provides quite a bit of comprehensive services to all full-time students regardless of what kind of insurance that they have and we have an experienced nurse practitioners we have a physician director a registered nurse we have outside physician consultants from Children's Hospital adolescent clinic and we also have a nutritionist we treat and manage many conditions health conditions and minor injuries we provide a lot of health education to students and information we perform laboratory testing we administer immunizations and write prescriptions and provide referrals to specialists if needed students are encouraged to make an appointment in our office as early in the day as possible same-day appointments are usually available they can also walk in and make an appointment anything urgent they'll be seen right away and they can always speak to us if they ask to speak to us and I urge you as well as parents to call us if you have any concerns and would be glad to reach out to your student or answer any questions for emergencies or when we're closed students can call university police 24/7 they're all first responders and should call them and have this number in their phone in the event an emergency would be seven eight one eight nine one three one three one services in the health center are confidential for students and no medical information is shared with anyone on the campus or outside of the campus unless they're experiencing a life-threatening emergency or they're not able to speak for themselves the cost of the visits there are no charge we do not charge insurance for visits charges would be for laboratory tests if your child were to need one in our office we would send it out to the lab and the lab would bill your insurance we will bill health insurance for immunizations if they're on the student health plan otherwise you're given a receipt and can get reimbursement we do have some immunization clinics running in August and in the fall and those will be run by Oscar drug who will bill your insurance prescriptions the student would be what a prescription copay would be so that would depend on everyone's insurance our office hours again are listed here we're open daytime Monday through Friday for After Hours care there's newton-wellesley urgent care they're open till 7:00 during the week and on the weekends and we also using Mon our burn and newton-wellesley Hospital emergency room primarily the newton-wellesley Hospital the University Police is available to transport students to either Urgent Care on the weekend or to the emergency room if it's not a life-threatening condition so the students can just call them and ask to be taken there and they'll come pick them up as well to those places that's just to be used so for urgent care not for routine appointments I'm going to talk a little bit about student health insurance which is required in Massachusetts for all full-time students and you have to have a comparable planned under the state that meets all the requirements international students are required to enroll in the Bentley plan through BlueCross BlueShield every year students are built for the insurance and you need to waive every summer if you do want to use your own plan and you have to show proof of other comparable insurance so this is done every year and it's done through Student Financial Services and it's due by August 1st so the sooner you do that you'll be able to get that fee off of your bill I would encourage parents to really look at your coverage especially if you're out of state and make sure that it is good coverage while your son or daughter is in Massachusetts and meets the requirements and I know a lot of family plans now have high deductibles this plan doesn't have any deductibles it has excellent coverage so I would just encourage you to talk to your own insurance company and look at this plan and Dean witches would be the best for you and it's also a really good time for you to sit with your son or daughter and go over insurance and how it works and what a deductible is and what a co-payment is and have them realize that if they do go to an urgent care or get laboratory work they may have to pay for some of that if you do have a family deductible so it's good to just get them familiar with that and understand how it works there's also optional insurance through the University health plans and their website is their University health plans com they have dental and vision care also through student financial services a tuition insurance plan is offered and the websites for that information are above in tuition insurance would apply to students that have to withdraw from school in the middle of a semester for our illness or unex affected accident or mental health conditions there are some exclusions so I would look at the policy and approximately getting about $20,000 of coverage per semester cost about 500 for the year just to give you an idea but you can get less than that depending on what your needs are now I'm going to talk about immunizations which are again required by the state of Massachusetts all students should be fully immunized prior to starting classes and living on campus so this is what we're working very hard on getting in this summer get on students need the deadline for submitting was July 1st I've listed what's required here you can go to our website and read about it more and get that information there as well students have to log on to their health portal in order to submit the health information as well as fill out their health history and a tuberculosis screening questionnaire so once they log on with a Bentley short name and their Bentley password they'll see their portal and okay I have a picture on the next slide of what the portal looks like when the homepage is gonna look like this and it really does spell out everything that needs to be done step-by-step and it's important to remember that with the immunizations we not only need the document but you have to manually enter the dates of all the immunizations and then you hit submit and it'll be a few days for everything to get verified by the registered nurse but once it's been verified this is where you'll enter all the immunizations and upload the documents once the informations been verified then you'll be able to see on the if anything's missing again that's a few days after everything's been put in so that the registered nurse has had time to look at it all but if you go to the immunization page and hit what else is missing that right there that will come out and say what is still needed some students are in the middle of trying to get vaccines and have appointments later in July as long as you can start submitting what you have please do and then you can submit the rest later we are going to have an immunization health clinic for all undergrads on Wednesday August 21st from 9 to 3 it's in room 255 the pub in the Student Center so if you need any vaccines or need any TB screening testing done please attend this and I encourage all international students to be you know prepared to go here we will be checking when you're checking in giving you the information on what you still need the cost of the vaccines will depend on your insurance with the school plan they're covered a hundred percent and again your insurance will be charged if you have it so additional resources or information I'd say please I encourage students to seek care when they need it don't wait parents are always welcome to call our office and would be glad to answer any questions or see how we can help to get your student in for care if you have any insurance questions I've got the website they're also at our our website it's WWE to you health the getting started tab and again I encourage you to talk to you child about insurance and make sure they have their card and if they could upload their card as well to the portal that would be very helpful and then I'd strongly consider getting the tuition insurance thank you and there's my contact information and then it's on computer okay hi everybody again I'm Peter Faulkner I'm the director of the Counseling Center Counseling Center is located on the second floor of the Callahan building which is probably most easily recognizable because it's above the University Police Station so it's pretty easy to find our number is right there seventy one eight nine one two two seventy four and students can call that to make appointments or ask general questions so at the Counseling Center we have a number of staff we have six licensed psychologists we have three doctoral interns who are come to us from other schools who are seeking their degrees in clinical psychology and we also have a consulting psychiatrist who is on staff for 11 hours a week so at the Counseling Center we really do a number of things but what I the way I like to phrase it is that I want all students who are experiencing any sort of level of mental health related distress to come in I don't want students who feel like their issues too small or their issue is too big to be seen by us we have all of our staff our experts in college mental health and our great resources for when students are struggling and so when a student comes in they're able to come in for an initial appointment in which they speak with one of our staff and that staff member will sort of take a history and get a sense of what's going on and then be able to make recommendations going forward for what's best for that student to sort of get back to an optimal level of functioning so if appropriate we we can provide short term individual and group counseling so our our model at the Counseling Center is short-term in nature so for some students we'll be meeting with them on weekly or bi-weekly or less frequent basis to help them do with whatever deal with whatever they're going through we can do that on an individual level but we also have a really successful group counseling program where we will run a number of groups each semester for students whose issues seem would seem to benefit from from that kind of modality of treatment we also have a number of skills groups in which we are able to teach students who are struggling with how to deal with stress and how to deal with strong emotions to be able to sort of learn some techniques for how to deal with that for some students a short-term model of care really isn't optimal and so if that is the case we will assist them with finding services off-campus that that meet their needs whether it's just they're there whatever they're dealing with is something that will require more long-term care or maybe it's a specialized concern that that would be best seen by a specialist and we are very familiar with the providers in the area and are able to sort of work with the student to help them get connected whatever they need as I mentioned earlier we do have a psychiatrist on staff for about 11 hours a week and he's just there to for students who've never been on medication before and need to be evaluated so for some students who are being seen by some of our clinicians and we feel like it's appropriate we'll make a referral to those psychiatrists but unfortunately he's not able to meet with students who are already stable on medication so if your student is coming in and is already on medication and needs a prescriber unfortunately that's not something our psychiatrist can help with however we are able to provide you with referrals in the area or help you get connected or at least troubleshoot to figure out how maybe the current psychiatrist would be able to provide ongoing medication care I do want to make sure that I emphasize that any student who's in crisis or having an emergency can come in same day and be seen by our staff now it's always helpful to get a heads-up but certainly don't want people to hesitate if they're in crisis they need to see somebody so just walk right in or give us a call and we'll be able to sort of clear our schedule to make sure that that person is seen so often students ask me if so what kind of concerns do you see there at the Counseling Center and really it's it's quite varied in fact some of it is mental health related and some of it's not mental health related and in those cases of course we would help the person get connected with the appropriate office but more often than not for those students who are first coming to Bentley we see a lot of students who are having that difficulty with the adjustment period and we're certainly able to see that we help students with stress anxiety depression relationship or family concerns alcohol or drug use and occasionally grief but really not limited to any of these issues and so please don't hesitate to have your students make a phone call to make an appointment if it feels like it's mental health related something I always like to emphasize is that our services are part of the cost of attendance which means there's no additional charge you don't have to use insurance so students you might be concerned about that piece of it they don't have to worry they would just come in and we just give them some forms to fill out that just to give us a better sense of what they're dealing with but but in terms of payment there's there's no additional costs our services are confidential which means that we're not allowed to release any records without the students permission not even to parents or family quite often I will have family call and say oh my son or daughter just called me because they met with their with their psychologist did I had a few questions and unfortunately in those cases I have to tell that family member I'm sorry but I can't confirm or deny if that person is being seen there and this can be kind of embarrassing because often you've just had a conversation with your student but the truth is is that we take confidentiality very seriously so if we don't have a release on file giving us permission to acknowledge that that person's beat has been there then then we won't be sharing with that with anyone so I will encourage you if you your son or daughter does come to the counseling center and they are comfortable with sharing information with you that that you sort of remind them that they can sign a release that would give us permission to talk to you of course there are some cases where if it was an emergency and it was you know a matter of life death or something like that then yes of course we would reach out but only in those extreme cases I also like to emphasize that this isn't a part of the university of record this is a separate medical record so we would keep hold that confidential it's not going to become a part of any sort of you know something that's gonna follow the student after Bentley other than what a regular medical record would follow a student during the year we're open Monday through Friday 8:30 to 4:30 if again if the student needs to make an appointment you can just call that number seven eight one eight nine one two two seventy-four although we do have a policy at the Counseling Center that that only students can make appointments sometimes we'll have family members call and ask to make an appointment maybe you know the students schedule and we recognize that they're really busy however it is our policy as we find that the more students more often than not if they're not the ones to make the appointment that we're less likely to see them and we want to make sure that our time is used most efficiently and then again there's our location so some other things that the Counseling Center does we do quite a bit of outreach so we try to go out into the community and make presentations or do different types of events to decrease stigma associated with mental health and help mental health help seeking so for example this fall will be our fourth fresh check day which is an event we hold on campus where students learn a lot about mental health positive mental health suicide awareness it's a really positive event that students really enjoy so we don't have a date nailed down for it yet but it should be planned early in probably in September and so we'll certainly promote that but hopefully once we people become aware of it they'll put that in their schedule to make sure they attend we also do a lot of consultation and this can be for any member of the Bentley community including families so if you're concerned about your student or another student and aren't really sure how to handle that you're able to call and speak with one of our clinicians or if you're stood someone who has a concern about somebody else they can make an appointment to meet with one of us and will be helped guide them through any sort of mental health related concern and so you know we often have students who come in who are worried about a roommate or something like that and and we'll be able to talk for them and guide them through how to have those interactions great hello again so this is Angela Giordano from the office of wellness and health promotion as you can see on this slide we are also located in the Callahan building on the second floor so above University Police and we are co-located with the Counseling Center which is really great since as I mentioned before we definitely work together a lot across our three offices our contact number is on the screen so that's one way that you or your student could get in touch with our office I will also say that our office is staffed with two professionals so myself and our director of wellness and health promotion Jessica Greer trowel and so on this next slide you'll see an overview of some of the services programs and events that we provide to our campus when we're thinking about student well-being and health promotion and health education some of the topics that we either meet one-on-one with students or we might be out in the community doing programs events skill building opportunities to engage with our offices and area areas so some of the things that we do provide students for one-on-one includes individual health coaching we can do group health coaching as well so that might mean meeting with myself for Jessica to talk about integrating a new health behavior into your student's life so maybe they're thinking about nutrition and navigating the dining halls on campus and they're not really sure where to starts they want some resources so we can help them figure that out set some goals together and have some follow-up conversations along the way to help them feel like they're staying on track they might meet with us for things such as sleep or exercise or perhaps other health behaviors that they're thinking about putting into their life another way we meet one-on-one with students would be private consultations around substance use so that might be alcohol marijuana or other substances you'll also see that nicotine and tobacco cessation is up there so we do meet with students if they are using either vapes or cigarettes and they're interested in cutting back or eliminating that use we can work with them on that and set up a plan and provide them with some resources in collaboration I think across our three areas as well when we think about that topic so if you think your student might benefit from one of those appointments definitely encourage them to reach out to us if they're considering something or maybe even just midway through the transition in the fall into the semester and they're like oh this isn't going as well as I thought I really want to think about this or figure out what resources are available around this topic that's a really great reason to reach out to our office and encourage that to meet with with one of our staff other things you'll know on this slide is that we do provide leadership trainings and group presentations so if your student becomes involved in a student organization they might see us in a capacity of leading a training for that group on a health or well-being topic we have a peer education group on campus called the Wellness educators so if your student has a history of being a peer educator and they're interested in getting involved in that capacity on our campus we would love to have them and just have them reach out to our office if they want to learn more that would be one way to in the fall that they'll get an opportunity to engage with their peers on these topics because our wellness educators will bring information like one example is on sleep and how to get good quality sleep and enough sleep to help fuel your days here at Bentley that was one thing that are one such a cures address in some of the programming that they do so there's an example and another piece to highlight on this slide is that we do offer a mindfulness and meditation skills based class that's four weeks for students to enroll in that that will be offered again in the fall and we do offer weekly fitness and stress reduction classes as well so this slide just highlights through pictures some the programs that we offered last year on campus so you'll see a variety of events ranging from things that are campus-wide such as consent day to the mindfulness and meditation skills base classes are smaller and group based to some of our student engagement opportunities with our wellness ejek here's via our Instagram page and then pop-ups that we host in the Student Center another activity to highlight is the fallen to healthy habits challenge we partnered with Bentley dining on this last year we'll be offering that again it's a great ways as your student thinks about transitioning to try out some new habits building habits while they're here at Bentley and figuring out what some of the resources are to sustain those habits as well and we have some great prizes will be giving away so when we think about student well-being we survey our students we ask them you know what's getting in the way of your academic success what's what's coming up for you and so our students tell us that stress sleep difficulties anxiety illness of some kinds of flu cold or sore throat work and over-commitment contribute to that sort of disruption of their academics so since we know that when we ask our students this question when we think about this transition to being here at Bentley we want our students to kind of have this conversation or thought process for themselves about how do they address stress for themselves when they're feeling overwhelmed what are the things they turn to to de-stress to relax what resources do they have who are the people in their lives such as parents family members that they turn to for that social connection for that relationship piece to kind of help feel supported so that's where that family piece kind of comes in as well and also just navigating some of these new situations another thing that's up there with the sleep piece is knowing that the students gonna be in a different environment sleeping and they're gonna have a roommate and how do they have that conversation with their roommates that might be something you talk to talk through together like oh what are some things that I might need to consider once I get to campus and then also getting encouraging your student to get involved and many of the organizations we have a really vibrant student life here and there are lots of ways that students can get involved in and create social connections I think what's really important to remember is that this does take time and it is a transition so it's very exciting but to remember that some of these pieces may not fall into place right away and that there might be some trial and error error as well and to certainly utilize the resources from our three areas and kind of navigating when things maybe aren't going as well as as a student might hoped and then also noticing when things are going well as well so just in closing for the presentation portion just knowing you can find more information about our three areas on our webpages as you see listed here we do have an Instagram handle that you'll see listed at the bottom but Bentley underscore health and we encourage your student to follow that Instagram page because there's great information that comes out of there and will communicate to the campus about our programs events ways to get involved and just good health information as well so any reminder we have some upcoming deadlines for your student to be aware of – as Margaret had already mentioned through the Health Center those immunization requirements being due July 1st so that deadline is imminent and then also the health insurance piece enrolling or waiving by August 1st so that's a deadline but you can do that any time before then and then from a wellness and health promotion perspective your student will have to online education programs that they'll need to complete prior to move in so those will be alcohol edu and sexual assault prevention online courses and there'll be more information coming soon about those so we'd like to thank you for listening in thus far and invite any questions that you have we'd be happy to answer about anything you've talked about or anything that's on your mind okay so my name is Lauren I work with orientation and I'm going to be asking you all some frequently asked questions here and just like they mentioned feel free to use the chat box on your Green to submit any questions that you might have had during the presentation so one question here says I'm currently taking medication for ADHD are there people at Bentley who will be able to continue to prescribe my medication so that's a question that we get often as many of the students who come in are on medication have been on medication for a long time and unfortunately right now we're not able to provide that service but we do have a number of providers in the area who we are familiar with and we can get somebody connected they're also a number of states in which you are able to continue getting medication from current provider the these are mostly sort of New England states are in the New England area so I would check with your current provider and find out if that's something you're able to continue doing otherwise we can be happy to assist in terms of finding somebody in the area alrighty so another question here is where is the closest pharmacy that I can get my prescription filled okay I'm Margaret I'll answer that one so students use ausco drug a lot on Tripoli Road and Belmont and the Bentley shuttle does go by there it's located in the star market so that's a very close one it's less than three miles there's also CVS on Linden Street is close by we have a list of all the pharmacies on our website so I would just recommend checking that out we have a healthcare ops option sheet which goes over all local healthcare resources okay so next question does the health center administer allergy shot yep we do get a few phone calls over the summer on allergy shots and we don't administer allergy shots in our office because we're really not prepared if there was a full code and student needed intubation and have that kind of emergency services right there so that we do have a list of local allergist in the area that we can refer you to that will administer them okay and I see a good question here so this person's asking if the release waiver needed for health visits as well as mental health o if release laborers are needed for health visits as well as mental health visits and if the students are offered that waiver upon a visit or if it's part of the orientation process so we don't have a waiver for health visits it's you know if if a parent wants to speak to us they are welcome to call and then as long as we have consent is from your child and we would be glad to talk to you but it's usually just on a episodic visit type of situation not a full blanket consent unless your child is under the 8 under the age of 18 that would be different and we do have a form under the health service center website as well as on the portal for parents to sign for emergency and mental health care for a child under the age of 18 okay and then I see another question just popped up here so what this person is wondering um if there's a time management class so kind of balancing between football and classes if there's anything offered along those lines that's it that's a great question so I think from wellness and health promotion perspective this is a topic that comes up a lot when I talk to our students as a skill building piece so we've definitely integrated it into some of our programming that we do I wouldn't say there is a class per se that we cover specifics on time management but if that's something that your student is struggling with and they want to come chat or even just proactively come chat with someone in our office we'd be happy to set up an appointment to talk about it I'd like to just say something about that too academic services on campus is a great resource for any kind of academic help so I would definitely have your son or daughter reach out to them because they will offer classes like that so it would be a good resource okay so the next question is where do I go for medical care when the Health Center is closed so I think I talked a little bit about that already on campus if 24/7 campus police are available and like in can transport two students to the newton-wellesley urgent care or to the newton-wellesley Hospital there are several urgent cares all through walls hands so I would check with your insurance and find out first of all if newton-wellesley or Jinky is covered I really like that one the best so there's those options and they are just a few miles away so if it's the weekend and you know something minor and in your insurance covers that your student could take Lubar there but again we have the healthcare option sheet on our website that will list some of these resources but just encourage your son or daughter to please come in to our office during the week and as early as possible is the best thing to do and the cheapest yes and I also see on here too that first year seminar is also going to provide some support to for students so that would be a helpful resource okay and then I see another question here if a student needs a TB screening yes so there's a TB risk questionnaire on the portal that all students have to complete that as well as their health history and the TB risk questionnaire has three questions and if you answer yes to any one of them then you are deemed high risk and then need to see a medical provider and have the tuberculous tuberculosis medical provider form filled out so basically if a student was born in any country other than the US Canada Australia New Zealand or a country in western and northern Europe or has visited any of those countries for longer than a month and they do need the TB screening blood tests or the skin test an x-ray alone is not adequate and we will be checking students for this at check-in the international students we will be making sure that if they were born in any of these any of the other come you know these countries that we will be checking and you will need to have the TB screening tests done and the provider has to fill out that form by steps you have to have this step first the blood test or the skin test and then a chest x-ray you can't just have the x-ray that's step three which is has to be done second all right thank you and please that's really important we are very concerned about TB in this country and we it's a really important that you have that screening test if you are at high risk because not only will it prevent you getting TB but you can get in to get some treatment here for it if you have latent TB which is you've been exposed to TB but are not showing any symptoms of it thank you so our next question is what do I do if I'm having a health or psychological emergency so I probably the first thing you mean is if it's an emergency you could call campus police they are certainly available 24/7 and would be able to help you in that sort of sense of an emergency but if you are able to make it to the health center or to the to the Counseling Center you can also go there and say that you're having an emergency and that you need to be with somebody right away and the the front desk there will know how to handle it and be able to connect you with somebody who will be able to see you as soon as possible yeah now just emphasize to have your student have the campus police number on their phone seven eight one eight nine one three one three one because they don't want to call 9-1-1 on campus because the ambulance will not know where to go by calling campus police campus police can direct an ambulance to the exact location so that's why it's good to call them okay um so if I have food allergies who do I contact a Bentley about that okay you would call the dining services manager and I understand they're going through some transition now with staff so I don't have the name of somebody I do have that dieticians named Laura clothes clots CL otz she is the dietician I would go to her first and she'll explain to you what the Sodexo has for resources for students with allergies that's great so another question about health and wellness how would I go about getting involved in health and wellness so if you're interested in being a student leader in our area well I think their number of ways is getting involved you can totally come out to some of our programs see some of the things that we're doing you can take advantage of our resources and if you want to become a wellness educator we do recruit wellness educators annually and they it is an academic year commitment and if you are interested in working with us I know first year students will have that group set and your your student was newly coming to campus but if they're super eager to get involved just reach out to me I will find a way to get them connected to something that they're interested in and passionate about we're really good at trying to support our students and in whatever pursuit from that perspective so that they can get that experience okay and then I have one last question here on a frequently asked question list if you all have any further questions please feel free to send those in we can answer those in our last remaining minutes here so the last question that I have here what kinds of fitness classes are available oh that's a really great question so there's typically a notice that's sent out the beginning of each semester for registration for the fitness and stress reduction classes so typically we'll have a variety of variety of classes so cardio and there's oomba classes there's yoga classes kind of an array so I would say take a look at that notice when that goes out typically that comes from our director Jessica Greer trewe and the registration there is some cost to it and it is for residential students it's actually in one of the first-year residence halls is the studio in which the classes take place so it's going to be in Slade so there's some cost to it but it's it's not too expensive and that does kind of cover the whole the whole semester typically of classes can I just say one thing that I forgot to mention I did do a zoom video for students and families on and kind of walked people through the portal so that is going to be going out on the student newsletter in the family bulletin so if you want to look at that that might be helpful for you and then I just encourage you to have your student you know look for the emails from the nurse they'll be from the GA Health Center to open those up and read them she will notify students if they still need to complete certain requirements that weren't submitted if a student has completed everything they will not hear anything so you don't need to call you know call us and ask us if everything's in I know that you want to get that answer and not have to worry about it but we'll we'll let you know if everything's not complete so don't worry about that and your student will get so just to make sure they're looking up for those emails and I just want to mention that if students haven't completed the requirements this year they'll be a non-refundable fee applied after the first day of classes this won't apply to students though that work didn't have access to vaccines and hadn't had it to start series as long as they've started the series they wouldn't be penalized for that but everyone should be completed with everything by early fall and you'll be putting students will be put on a health hold and won't be able to register for classes if everything isn't complete either okay thank you thank you all for your time this is great we are gonna wrap up please feel free to reach out to our office if you have any further questions or anything like that and we look forward to seeing you again soon thank you thank you

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