International Patient Experience | BMI Healthcare

International Patient Experience | BMI Healthcare



we are BMI healthcare the largest private medical group in the UK set in the heart of London the BMI the London independent hospital is a comprehensive private hospital with over 30 years experience at the forefront of private health care coupling excellence in clinical care with comfort and service BMI the London independent hospital is a facility ready to meet all your needs here at BMI the London independent hospital we are equipped to provide health care at the highest complexity our facilities include a dedicated on-site imaging facility three operating theatres an intensive care unit an endoscopy suite and well-appointed patient bedrooms the international patients enters the first port of call for all overseas clients here we are able to assist with the referral process provide cost estimates for treatment organized opinions on medical reports liaised with consultant and deliver a wide range of concierge services for both the patient and visiting family from initial contact right through to discharge our experienced team manages the patient journey and provides complimentary interpreter support across a number of languages including Arabic Russian Greek Mandarin and Cantonese armoured is the patient liaison manager within the BNI international team our role is to really make sure that they an international patients are as comfortable as possible you can understand they're coming from a different culture different backgrounds speak a different language so we make sure that they are guided through the treatment from start to finish with the stuffier BMI or receive cultural awareness training so that they are aware of sensitivities and the cultural differences around that if they have a specific dietary requirements that can be accommodated for on the ward similarly we have facility for patients to have same-sex nursing which is something common in the Middle East mohamed came to BMI healthcare for a series of complex surgeries and was under the care of a multidisciplinary team led by dr. James mafia maharana the quran handle elasa Wow and a hammock either are a Bahama dr thymus tissue Anna Gilmer floor or Kalia kind of my father color most of the patients that we look after have complicated problems involving multiple organ systems and when the kidney is the main organ others involved they often have evidence of disease in other organ territories so myself and my colleagues from the kidney department mainly look after the patient because a number of treatments have to be tailored to their kidney disease so we have a very close link with our heart doctors especially the hot physicians and heart surgeons so we put them in a multidisciplinary way planning every step of their treatment forward and being involved as a team together we'd make it a point to see the patients together discuss their treatments the pros and cons and the year details of the treatment with the patient and their family well I'm a businessman legit aha a little motor five times s earth were showing homes here and i worked at Aloha moon well the car tomorrow solovar jubilee home al hamd allah karam tab in la doctora kira or a dick for illegal kind of happy indeed we also endeavor to extend our communications once the patients go back to their country of origin so that if they run into any problems we can advise the doctors in their countries on how to look after them a good a qualified no I'm a DF Nagy Holy Land handily so ocular Alabama ethical energy I'm extremely pleased with the outcome that mr. Ellis me has had having been through several procedures as a team when we first met him he was pretty much looking at the prospect of embedding kidney failure and crippling heart disease equally from a quality of life point of view he would get pains in his legs on walking short distances as little as 20 yards what we now have is a happy-looking Muhammad who can get around himself have a much better quality of life and both he and his family have been very pleased with the outcome and we are very grateful for what we have achieved as a team we certainly will be looking forward to celebrating our success to find out more about how we can assist you or to book an appointment with our international team please contact us on 0207 780 25 25 or email international at BMI healthcare co uk you

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